codecious | Stripe Developers | Page 1

paper charmBOT Mar 20, 2023, 3:42 PM

#

frozen blade Mar 20, 2023, 3:42 PM

#

Hi 👋

#

What are you looking to allow your customers to change?

smoky salmon Mar 20, 2023, 3:43 PM

#

upgrade from monthly to annual billing

#

I tried adding the annual version as an additional price on the product, but it does not appear on the billing portal.. it only shows up as an upsale on the checkout for that product

frozen blade Mar 20, 2023, 3:45 PM

#

And how are you configuring your Customer Portal currently?

smoky salmon Mar 20, 2023, 3:46 PM

#

just using the no code version here: https://dashboard.stripe.com/settings/billing/portal

Stripe Login | Sign in to the Stripe Dashboard

Sign in to the Stripe Dashboard to manage business payments and operations in your account. Manage payments and refunds, respond to disputes and more.

#

ohhh I see the "switch plans" option is not turned on

#

hmm. We have multiple similar products that we are using to track different cohorts

frozen blade Mar 20, 2023, 3:47 PM

#

Yeah. If you use the API to create Customer Portal configurations you can specify exactly what products/prices can be changed
https://site-admin.stripe.com/docs/api/customer_portal/configuration#portal_configuration_object-features-subscription_update-products-prices

smoky salmon Mar 20, 2023, 3:47 PM

#

ok

#

will explore, thnx

#codecious