MorenoMdz | Stripe Developers | Page 1

regal duneBOT Mar 20, 2023, 2:22 AM

#

unique talon Mar 20, 2023, 2:23 AM

#

hello! are you trying to retrieve those payouts? If so, can you share the request id [0]? it'd look like req_xxx

[0] https://stripe.com/docs/api/request_ids

velvet hedge Mar 20, 2023, 2:28 AM

#

sec

#

Basically trying to retrieve from code and from the dashboard, for example with const p = await stripe.payouts.retrieve(payoutId) in Node

#

#

Trying to get the requestId

#

req_SRI28HHPmFDMvy

for example

#

req_3bI48chtMpoS3f

unique talon Mar 20, 2023, 2:40 AM

#

The request is being made on acct_1JHVgaJxJIrs34m7, but the Payout exists on acct_1JPubb2Vn94NNVaN. Use the Stripe-Account header to make the request on the connected account : https://stripe.com/docs/connect/authentication

velvet hedge Mar 20, 2023, 2:44 AM

#

Nice thats a huge progress, I am getting some data from the API now, what about this payout:

p req_58AOgtnPAbCFcS

unique talon Mar 20, 2023, 2:45 AM

#

it's also under a different connected account. The webhook which you received should contain the connected account id : https://stripe.com/docs/connect/webhooks

#

po_1MlLQ9FVvDuAQkhUxmddoBra belongs to acct_1MlLKOFVvDuAQkhU

velvet hedge Mar 20, 2023, 2:46 AM

#

Gotcha

#

so thats why we cant see it in our main Stripe dashboard?

unique talon Mar 20, 2023, 2:47 AM

#

yep, because these payouts exist on the connected account, not on your account

velvet hedge Mar 20, 2023, 2:47 AM

#

kk

#

alright that does it then

#

Is there a way I can find the correct account coming from just the payout?

#

We have some users that ended up having multiple connected accounts with us

unique talon Mar 20, 2023, 2:48 AM

#

you should have been notified of these payouts via a webhook right?

velvet hedge Mar 20, 2023, 2:48 AM

#

yes

unique talon Mar 20, 2023, 2:48 AM

#

check the event's account parameter : https://www.stripe.com/docs/api/events/object#event_object-account

#MorenoMdz