HeinerL

[radiant garden]

What do you need help with? You need to be logged in to your account to see the links to contact support at https://support.stripe.com

Have you logged into your account?

[proper furnace]

Wait, let me explain

We've tried to contact the sales team at this link:

https://stripe.com/contact/sales

We got this message on the website when trying to submit the form:

[radiant garden]

Oh weird

Try emailing them directly at that email above

[proper furnace]

Then we sent an email to [e-mail]

And we got an autorespnder back:

Which links back to the web form which doesn't work

[radiant garden]

Oh man sorry for the headache

Let me see if I can flag this to someone

[proper furnace]

Thank you! That would be great.

[radiant garden]

I'll let you know when I hear more

[proper furnace]

If you could forward this email to someone from sales:

[e-mail]

[radiant garden]

Ah so the fix is currently in deployment

I'll ping you when the form should be working again

[proper furnace]

Ok

Thanks, but we are trying now for a week already to get someone from sales, and it becomes now more urgent. So, is there a way that you can forward the email to a sales rep... we are especially interested in the crypto/web3 products offered by Stripe

[radiant garden]

Deployment should be finished soon and you should be able to submit it

Will ping when it's finished. I don't have contacts in sales

[proper furnace]

Ok, thx

[radiant garden]

@proper furnace Can you try now?

[proper furnace]

Sorry, I’m out of the office now, I’ll try later