husani0NL9 | Stripe Developers | Page 1

primal lichenBOT Mar 17, 2023, 6:11 PM

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timber swallow Mar 17, 2023, 6:17 PM

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I believe you'd first need to change the payout schedule to manual before you could create a manual payout - the reason you're getting 0 for the available balance is because with automatic payouts we prepare the payout before the funds actually settle so they can land in your bank account as soon as the funds are available

primal lichenBOT Mar 17, 2023, 6:47 PM

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molten thunder Mar 17, 2023, 6:52 PM

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AH! That makes complete sense.

Would you be able to speak on why that's not the same behavior in the test environment? It's fine if you don't know that, I'm just curious.

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Oh and is it normal that the prepared payout made by the automatic schedule doesn't make a "payout.created" event in the logs? Because there are currently no payouts in the "Payouts" table on the Balance page. Or do you think THAT might be because the account is still in the "First Payout" delay window?

timber swallow Mar 17, 2023, 6:59 PM

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I'd expect the behavior to be mostly the same in test mode but I know with fund availability being faster in test mode things may seem a bit weird - if you share a specific test mode payout example we can take a look

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And as far as I know payout.created should still be genrated in test mode

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I need to head out, but if you have any other questions codename_duchess can help you out

molten thunder Mar 17, 2023, 7:00 PM

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The payout.created hasn't been generated in production.
Let me check the test environment.

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@timber swallow understood! thank you for your assistance

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Hey @rigid finch, do you know whether a "payout.created" should still be generated in production when it's handled by the automatic payout schedule? Also, there's nothing in the "Payouts" table on the Balance page; but a zero is returned for the available balance when request via the API. I dunno if maybe this behavior is because the account is still in the "First Payout" delay window.

rigid finch Mar 17, 2023, 7:17 PM

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payout.created should be generated for automatic payouts as far as I'm aware

molten thunder Mar 17, 2023, 7:17 PM

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Hmm... so maybe it not because of the delay window I mentioned?

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And they will be created like normal once the account is past that window?

rigid finch Mar 17, 2023, 7:18 PM

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Yeah past that window you should get the events like normal

molten thunder Mar 17, 2023, 7:20 PM

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Okay, I think that makes sense. Comparing the events to my test environment, there was also a "balance.available" event after the payments, but there's no such even in production and maybe that's also because of this delay window.

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How long will this thread stay open? In case I want to report back after the window has passed.

rigid finch Mar 17, 2023, 7:22 PM

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We archive threads after a short while of inactivity to keep our list of open threads maintainable

molten thunder Mar 17, 2023, 7:22 PM

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Ah

rigid finch Mar 17, 2023, 7:22 PM

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But just message in the main channel if you need help again and someone will help

molten thunder Mar 17, 2023, 7:22 PM

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Got it! Well, thank you so much for your help! I really appreciate it!

#husani0NL9