#instanick

1 messages · Page 1 of 1 (latest)

blissful moatBOT
viral dune
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It's possible with Standard connect, but we don't recommend it - it's difficult to scale as you add more connected accounts, liability (who is in charge of disputes/refunds) gets hazy

slate star
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Thanks! What's difficult about scaling this model? The number of connected accounts? Is it reasonable to take this approach and move to custom once we've reached some amount of transaction volume?

viral dune
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Sorry let me correct myself - scaling is usually an issue in a slightly different scenario (if you wanted to do direct charges with custom/express accounts). But really for your scenario the liability is the bigger problem - you (as the platform accepting payment) are the one liable for chargeback but for standard accounts you can't really prevent your accounts from manually paying out their funds to prevent fraud and you can't charge them for any chargeback related feed through account debits (which don't work with standard)

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Do you have a specific reason for wanting to do standard w/ separate charge + transfer?

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There are some reasons where it makes sense to do this, but it really depends on your situation and I wouldn't recommend it for the vast majority of people

slate star
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We're a startup and the work involved to manage AML, etc will be a lot of work.

We'd like to accept payments on behalf of customers before they've connected their account. Once they've connected their account, then they will be able to receive the funds. If they never complete the account setup, we could refund to the buyer.

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If I understand correctly, we're exposed to even more liability with express and custom setups.

viral dune
slate star
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For example, instant payouts. Is that correct?

viral dune
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You have some limited control here if you have controlled by single platform standard connect accounts

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but you still can't prevent those accounts from creating additional manual payouts on top of that if they choose to

slate star
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And the main risk with accepting payments on our customers' behalf and transferring the funds once they've created a Standard connect account with us is that we assume the risk of fraud for these charges? If I understand correctly, this risk would still exist in Custom or Express?

viral dune
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Yup that's right - and while the risk would still exist with custom or express you would have more power to manage these accounts/take action (you can claw back fees using account debits, you have compelte control over their payout schedule)

blissful moatBOT
slate star
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Awesome, thanks for the clarification

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This is helpful and I think enough information for now.

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Thank you!