#JohnM

1 messages · Page 1 of 1 (latest)

merry otterBOT
strong iris
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Unfortunately not sure how long that should take. This server is mostly for coding questions so we can't help with account specific support. In this case you should reach out to the platform as they are responsible for managing their custom accounts. They can reach out to Stripe if the issue is coming from our side

normal dirge
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Yes, it was Stripe that returned the webhook and changed the status to restricted.

strong iris
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You can try talking to our support team, they do account support though they may direct you to the platform as they are the one who can make changes to your account to rectify. https://support.stripe.com/?contact=true

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