#sandy.nozaki
willow jungle
lavish fractal
Hello! That's a pretty broad question as we have several different kinds of tokens. Can you provide more details?
sudden turtle
we are currently utilizing stripe tokens but not sure what type
when processing payments with credit card
lavish fractal
Okay. What's your ultimate goal? Are you trying to investigate or fix something in particular?
sudden turtle
im trying to investigate how it currently works today
in our system
how we are utilizing it
lavish fractal
Are you a developer? Do you have access to the Stripe Dashboard?
sudden turtle
i have access to stripe dash
lavish fractal
Usually the best place to start are the API request logs here: https://dashboard.stripe.com/logs
sudden turtle
but not a developer
lavish fractal
Ah, okay. If you're not a developer I'm not sure how helpful those logs will be, they're somewhat technical.
sudden turtle
hmm
lavish fractal
Can you tell me why you're investigating this?
sudden turtle
theres some confusion on how our company is using tokens therefore the investigation
as well as all those are all new in the company therefore wanting to know
what we believe currently is that when entering CC and sensitive info: card# expiration date stripe sends that to the issuing bank where they tokenize and stripe puts it in their vault for use later
lavish fractal
Do you have a developer available who can look at the request logs and your integration's code and tell you what you want to know?
sudden turtle
no i do not
lavish fractal
When you find out what are you going to do with the information? I'm trying to determine what your ultimate goal is so I can perhaps suggest a workaround that doesn't involve a developer.