itaied | Stripe Developers | Page 1

civic plankBOT Mar 16, 2023, 11:26 AM

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rustic cradle Mar 16, 2023, 11:26 AM

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Hi there!

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Can you share the request ID (req_xxx)? Here's how you can find it: https://support.stripe.com/questions/finding-the-id-for-an-api-request

abstract rune Mar 16, 2023, 11:29 AM

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I can't find it there, there are no logs from today... maybe because the request has failed?

rustic cradle Mar 16, 2023, 11:29 AM

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Where/when exactly did you see this error message?

abstract rune Mar 16, 2023, 11:30 AM

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oh there it is

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req_2T2N9TpbjeOyUY

rustic cradle Mar 16, 2023, 11:33 AM

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Thanks! Give me a few minutes to look into this.

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This is a Direct Charge, so it's using the payment method settings of the connected account. And it looks like there are none available for that Checkout Session? Still looking...

abstract rune Mar 16, 2023, 11:39 AM

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How can you tell it's a direct charge?

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I see that log in the platform charges

rustic cradle Mar 16, 2023, 11:40 AM

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It is a charge made by the platform directly on the connected account. we call that a Direct Charge
https://stripe.com/docs/connect/direct-charges

abstract rune Mar 16, 2023, 11:43 AM

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Ok I'll look into that

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thanks

desert hare Mar 16, 2023, 11:48 AM

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Let me see what's going on

#itaied