Naresh Kumar | Stripe Developers | Page 1

primal inletBOT Mar 16, 2023, 11:17 AM

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slim socket Mar 16, 2023, 11:18 AM

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Hi! Let me help you with this.

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#1 Customer will get the full amount back.
#2 You will get negative balance on your account.
#3 It will be reversed.

uncut delta Mar 16, 2023, 11:26 AM

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Which means on #2, Stripe fees is for the LabFellows Platform and not the customer right ?

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and hence that will be detected from the LabFellows Stripe Wallet

slim socket Mar 16, 2023, 11:28 AM

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Yes, it's for the Platform.

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I'm not sure, but I believe you might be able to have negative balance for some time, not sure how it will be settled in the long term. You can try asking Stripe Support, as this is not a technical question really: https://support.stripe.com/?contact=true

uncut delta Mar 16, 2023, 11:29 AM

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Is there a place where we can go and see how much the platform has the amount and what are all the detected amounts ?

slim socket Mar 16, 2023, 11:30 AM

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If I understand correctly, you want to see the Balance?
https://dashboard.stripe.com/balance/overview

#Naresh Kumar