#elianbraja

1 messages · Page 1 of 1 (latest)

gusty stratusBOT
high grove
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👋 happy to help

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would you mind sharing the subscription ID?

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sub_xxx

glass cove
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yes
sub_1MmDWREMyoEBRsWZjwIpCMnG

regal hearth
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Hi! I'm taking over this thread.

glass cove
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okay, please let me know what's happening

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on my subscription

regal hearth
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So you would like this coupon removed?

glass cove
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I have removed it

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I am wondering why it is still shown there

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I made a subscription update and I applied the coupon. I am interested to apply that coupon only on the charge of the update subscription

regal hearth
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Looks like you delete the coupon itslef, but didn't remove the coupon from the subscription?
Also this coupon's duration was set to "forever", which explains why you can still see it.

glass cove
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And how can I remove it?

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IS there any way to apply only on the update subscription charge

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and not apply it for the entire subscription

regal hearth
glass cove
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ok thank you

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I have another question

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I want to change the subscription plan for my customer from business to pro

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I have to remove my current subscription items in my subscription and add new one?