#ijsje
vocal laurel
magic hound
Hi! This is mentioned here: https://stripe.com/docs/customer-management#customer-portal-features
Portal sessions are temporary. New portal sessions expire after a 5 minute period. If a customer uses it within that time period, the session expires within 1 hour of the most recent activity.
little geyser
I want to send the portal session to a customer so that he can add his payment method and I can give him a custom subscription inside stripe dashboard. Is there a better way to do this? Or can I extend the customer portal session to 1 hour if I click the link myself first.
magic hound
Is your goal to create a new subscription for the customer? If so you cannot use the Customer Portal for this, since it only allows you to edit existing subscription.
little geyser
I will create the subscription myself. The customer will only add his payment method
magic hound
Got it, then it should be possible. You have two options:
- Send the customer a link to your own website, and then dynamically create the customer portal session (this way it won't expire)
- Or instead use the no-code customer portal: https://stripe.com/docs/customer-management/activate-no-code-customer-portal
little geyser
the no-code customer portal seems good! Thnx!
How long can it take to recieve an email?
to login
magic hound
Not sure, but it should be pretty quick. I would recommend to do some tests in test mode.
hardy knotBOT