meghan | Stripe Developers | Page 1

chilly sedgeBOT Mar 15, 2023, 10:10 PM

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raw mesa Mar 15, 2023, 10:14 PM

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Hi, just to confirm you're asking to see if you can pass a description on a refund?

jagged maple Mar 15, 2023, 10:14 PM

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yes please

raw mesa Mar 15, 2023, 10:19 PM

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When a refund is made, the descriptor associated with the original charge will appear as the refund descriptor also. There is no way to explicitly pass it via the API, https://stripe.com/docs/api/refunds/create

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As for the Express account, you can pass a Metadata: https://stripe.com/docs/api/refunds/create#create_refund-metadata with any additional information you'd like

jagged maple Mar 15, 2023, 10:21 PM

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that's fine if the original charge descriptor is the refund descriptor. and we can see that we can add metadata, but the customer is not able to view metadata in their Express account. is there a way we can show this?

raw mesa Mar 15, 2023, 10:24 PM

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Ah, you're right -- let test this

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You're right, testing a few other options here

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I do not think there is a way here unfortunately.

jagged maple Mar 15, 2023, 10:51 PM

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what do other companies do about this? this is what it looks like...

Screenshot_2023-03-13_at_11.40.21_AM_1.png

raw mesa Mar 15, 2023, 10:54 PM

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I think you'd want to write in to support as I don't have the expertise with how the information is presented in the DB. Our support team will be able to assist you better than I can: https://support.stripe.com/contact

#meghan