#bumbzor
ocean halo
sly mural
Hi there. For this particular customer the Apple pay pop up window just shows for 1 second then closes. I can't replicate it on another test site so not sure how to go
I can see a request to Stripe to https://api.stripe.com/v1/apple_pay/sessions that shows this message
{
"error": {
"message": "Before you can start using Apple Pay on the Web, you need to first register your domain. For more information, see https://stripe.com/docs/stripe-js/elements/payment-request-button#verifying-your-domain-with-apple-pay.",
"request_log_url": "https://dashboard.stripe.com/acct_1MCjuZEW562frCUe/logs/req_shOsUfKqm9SjZZ?t=1678871487",
"type": "invalid_request_error"
}
}
I have a screenshot from the user's account and the domain shows as verifid
viral mantle
Can you share an example pi_xxx where you see this error?
Also the domain you're creating the Apple Pay sessions on
sly mural
the domain is https://www.clearedcandids.com
trying to get a pi__ but not sure I can get you one
viral mantle
Your acct_xxx? I need an object ID from your Stripe account ideally to see how the PI is created
sly mural
try this acct_1MCjuZEW562frCUe
also see if this helps "session_id": "elements_session_1vP9BP5dyaR",
sly mural
got any luck?
viral mantle
Taking a look
sly mural
thank you. we are looking on our end and we can't replicate on another site at all.
viral mantle
Hmm, you may need to register the www. subdomain with Apple Pay too
Right now you only have the root clearedcandids.com
You need to register each subdomain
viral mantle
🎉 np!
sly mural
a more helpful mesage perhaps in the returned error would have helped 😄
viral mantle
Well I guess the error is pretty accurate. And we do call out root and subdomain registration here: https://stripe.com/docs/stripe-js/elements/payment-request-button#:~:text=This includes both top-level domains (for example%2C stripe.com) and subdomains (for example%2C shop.stripe.com).
