#Naresh Kumar
zinc nova
crisp dragon
It totally depends on the bank. There are thousands of different bank and each of them has their own system
After you initiate a refund, Stripe submits refund requests to your customer’s bank or card issuer. Your customer sees the refund as a credit approximately 5-10 business days later, depending upon the bank. A customer may contact you if they don’t see the refund. A refund may not be visible to the customer for several reasons:
Here are best practices to deal with customer inquiries about their Refund
severe pecan
In that case once if the "charge.refunded" web-hook is called can we consider the payment might be refunded successfully.
How can we know if the refunded is failed. Is there any web-hook available?
For every Payment Refund do we get Acquirer Reference Number (ARN) so that we can give it to our customer
crisp dragon
In the rare instance that a refund fails, we notify you using the charge.refund.updated webhook event. You’ll then need to arrange an alternative way of providing your customer with a refund.
charge.refund.updated will have the failure_reason
severe pecan
What about this? For every Payment Refund do we get Acquirer Reference Number (ARN) so that we can give it to our customer ?