#zorospain

1 messages · Page 1 of 1 (latest)

gentle kelpBOT
austere badger
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The method will be charge automatically

wicked heart
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For Stripe Account owner it's more of receiving a webhook event

austere badger
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For every month

wicked heart
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We don't send email for each payment failed on one Subscription AFAIK

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You can catch the webhook event and send an email to yourself if you wish to

austere badger
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But we don’t know when the subscription gets canceled in 12 month duration for a failed payment

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Should we always listen to a failed event?

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What are our options?

wicked heart
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When a Sub is changed to cancelled you should receive a webhook event customer.subscription.updated

austere badger
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The question is how do we setup from integration point of view meaning subscription could be canceled anytime

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We can’t listen to this webhook event let’s say after every month for smart retries to have failed

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Is there an automated way or a checkbox in the Stripe dashboard itself?

wicked heart
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Sorry I don't really follow your question. WDYM by can't listen to webhook event?

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Do you mean you want to test it, but can't wait for a month?

austere badger
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No

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What I mean is the subscription currently setup is month by month basis

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And if for any month the payment gets failed and hence by automatic way of Stripe the subscription gets canceled

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We don’t know when it happens so we can call the Stripe endpoint to check for subscription updated?

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Do you understand now?

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The thing is there’s no webhook endpoint for cancellation as we’re relying on Stripe’s automatic cancellation

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What we need to know is incase of failed payment for a subscription leading to subscription cancelation how can we receive an email?

wicked heart
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I get that, but why don't you setup a webhook endpoint listen to customer.subscription.updated?