#FRED 2 SKYROCK
1 messages · Page 1 of 1 (latest)
Hi there 👋 I wish I could help, but this chat is focused on developers and direct technical questions with Stripe. I'd recommend checking with Shopify Support to enable iDeal
hello
Please listen
i asked to the stripe support they told me to check with shopify
then shopify told me to check with stripe
i do not know what to do
hello @compact dagger ?
I understand your frustration. However, Stripe doesn't have the visibility how Shopify control the payment methods shown in your Shopify website. You may refer to Shopify guide for iDeal here: https://help.shopify.com/en/manual/payments/shopify-payments/local-payment-methods/ideal
Oh sorry! We don't know much about how Shopify controls iDeal on Stripe integration. Do you have a Stripe account ID (acct_xxx) to share, so that I can check how Shopify integrates?
yes but where can i found the Stripe Id
Thanks for sharing. After checking the request sent by Shopify, Shopify specified the payment method types that can be accepted to Stripe: https://dashboard.stripe.com/logs/req_FedKkcGNN9iPkT
Specifically this field:
"payment_method_types": {
"0": "card"
}
Unless Shopify enables iDeal payment on your Shopify account and set ideal to be accepted, Stripe is not able to accept iDeal
I'm trying to let you know Shopify told Stripe to accept card payment only. Only when Shopify enables accepting iDeal in your Shopify account and tell Stripe to accept iDeal, then Stripe is able to process iDeal for you
I can't read the screenshot that Shopify shared for adding additional payment method (as it's too small), but it doesn't look a configuration at Stripe, but Shopify end
Thanks for sharing! At this point, I'd recommend following up with Shopify Support if it's possible to process iDeal with Stripe. Based on Shopify integration logs on your account, Shopify only asks Stripe to accept card payment. Only when Shopify adds iDeal to the payment requests to Stripe, then we are able to process iDeal. Shopify has full control what payment methods to process on your Shopify account using Stripe.
but i was looking through internet, and they talk about coding integrations
If you use Stripe directly without using Shopify, it's possible to accept iDeal by implementing the integration on your own
how ?
This is the payment integration guide with Stripe directly: https://stripe.com/docs/payments/accept-a-payment?platform=web&ui=elements
are you here ?
Yup!
Shopify should include ideal in payment_method_types when creating a Payment Intent: https://stripe.com/docs/payments/accept-a-payment?platform=web&ui=elements#web-create-intent
More specifically, "payment_method_types[]"=ideal
Currently, Shopify only set payment_method_types to card only in the example request I shared earlier: https://dashboard.stripe.com/logs/req_FedKkcGNN9iPkT
If they want to learn more about iDeal integration with Stripe, they can refer to the iDeal integration doc here: https://stripe.com/docs/payments/ideal/accept-a-payment?platform=web&ui=element
can i give you access to my store and you code it please ?
Unfortunately, we don't offer coding here, but we are happy to help if you have any technical questions with direct Stripe integration
I'm not quite sure what you mean by this. You can use Stripe API for payment integration if you're not using Shopify. If you use Shopify, they probably control the API integration on their own