#FRED 2 SKYROCK

1 messages · Page 1 of 1 (latest)

thorny thicketBOT
compact dagger
#

Hi there 👋 I wish I could help, but this chat is focused on developers and direct technical questions with Stripe. I'd recommend checking with Shopify Support to enable iDeal

tender frost
#

hello

#

Please listen

#

i asked to the stripe support they told me to check with shopify

#

then shopify told me to check with stripe

#

i do not know what to do

#

hello @compact dagger ?

compact dagger
tender frost
#

lol you send me to shopify payment

#

i am asking for stripe not shopify payment

compact dagger
#

Oh sorry! We don't know much about how Shopify controls iDeal on Stripe integration. Do you have a Stripe account ID (acct_xxx) to share, so that I can check how Shopify integrates?

tender frost
#

yes but where can i found the Stripe Id

compact dagger
#

Unless Shopify enables iDeal payment on your Shopify account and set ideal to be accepted, Stripe is not able to accept iDeal

tender frost
#

i really do not understand anything

#

why did you send me the transactions

compact dagger
#

I'm trying to let you know Shopify told Stripe to accept card payment only. Only when Shopify enables accepting iDeal in your Shopify account and tell Stripe to accept iDeal, then Stripe is able to process iDeal for you

tender frost
#

this is what the shopify support told me

compact dagger
#

I can't read the screenshot that Shopify shared for adding additional payment method (as it's too small), but it doesn't look a configuration at Stripe, but Shopify end

tender frost
compact dagger
#

Thanks for sharing! At this point, I'd recommend following up with Shopify Support if it's possible to process iDeal with Stripe. Based on Shopify integration logs on your account, Shopify only asks Stripe to accept card payment. Only when Shopify adds iDeal to the payment requests to Stripe, then we are able to process iDeal. Shopify has full control what payment methods to process on your Shopify account using Stripe.

tender frost
#

but i was looking through internet, and they talk about coding integrations

compact dagger
#

If you use Stripe directly without using Shopify, it's possible to accept iDeal by implementing the integration on your own

tender frost
#

how ?

compact dagger
tender frost
#

are you here ?

compact dagger
#

Yup!

tender frost
#

this is what they said

compact dagger
#

More specifically, "payment_method_types[]"=ideal

tender frost
#

can i give you access to my store and you code it please ?

compact dagger
#

Unfortunately, we don't offer coding here, but we are happy to help if you have any technical questions with direct Stripe integration

tender frost
#

i do have

#

why cannot use API ?

compact dagger
#

I'm not quite sure what you mean by this. You can use Stripe API for payment integration if you're not using Shopify. If you use Shopify, they probably control the API integration on their own