johnroberts-invoice-urls | Stripe Developers | Page 1

cold glacierBOT Mar 14, 2023, 5:57 PM

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eternal gyro Mar 14, 2023, 5:58 PM

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johnroberts-invoice-urls

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@halcyon elbow we don't really make any guarantee here. Even if it expired in X days right now it could be lowered later. We make it easy for the end customer to gain access back though if the URL expired by sending them a code via email

halcyon elbow Mar 14, 2023, 6:02 PM

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Thanks. When I went to a URL that had expired, I got a page referring me to my company's email address (the platform account) to get another URL. Does that mean we would get emails to request a new URL?

eternal gyro Mar 14, 2023, 6:07 PM

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Not sure I understand what you are describing. Can you give me a concrete example?

halcyon elbow Mar 14, 2023, 6:08 PM

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Here is an expired link

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https://invoice.stripe.com/i/acct_1LP9xVFOtBDkom7g/test_YWNjdF8xTFA5eFZGT3RCRGtvbTdnLF9Nc2dET2RmRG4ySjVHOVhYU0ZWQkFPak1BVUpid09ZLDYwMTM0Nzc30200wIEblVo5?s=ap

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It says to get a new link contact our email

eternal gyro Mar 14, 2023, 6:14 PM

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which Invoice id is this for?

halcyon elbow Mar 14, 2023, 6:15 PM

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test mode

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in_1M8urTFOtBDkom7gupPw1Xn2

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Our use case is to send the customer an email with the link if we receive a payment_intent.payment_failed

eternal gyro Mar 14, 2023, 6:17 PM

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okay so the docs are https://stripe.com/docs/invoicing/hosted-invoice-page#invoice-urls and cover this logic.
Was that Invoice sent via email before?

halcyon elbow Mar 14, 2023, 6:18 PM

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Not sure, I don't think so

eternal gyro Mar 14, 2023, 6:18 PM

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I think that might be the issue, if you don't email invoices by default then there's no good recovery flow yet 😦

halcyon elbow Mar 14, 2023, 6:18 PM

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OK Thanks!

eternal gyro Mar 14, 2023, 6:18 PM

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What happens if you retrieve the Invoice via the API. Do you not get a newer URL that works?

halcyon elbow Mar 14, 2023, 6:19 PM

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hahaha I was just typing the question -- can I just get the invoice from the API and will it have a fresh url

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I will try

eternal gyro Mar 14, 2023, 6:20 PM

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let me know if that works I'm curious now

halcyon elbow Mar 14, 2023, 6:20 PM

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It works! Woo!

eternal gyro Mar 14, 2023, 6:21 PM

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ah perfect, so the main issue is that if you have cached a URL it might have expired by then and if you don't email invoices to customers by default the only recovery flow is for them to email you

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so as long as you don't cache those URLs and get them fresh from the API when you want to email customers you should be fine

halcyon elbow Mar 14, 2023, 6:21 PM

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Yep. That works for me. Thank you very much

eternal gyro Mar 14, 2023, 6:23 PM

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sure thing, thanks for bearing with me. I helped design this flow and I still got confused so we definitely can improve this a bit 🙂

halcyon elbow Mar 14, 2023, 6:26 PM

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Our flow is to charge the invoice to the customer's default payment method, typically bank debit. If sometime later we get a payment_intent.payment_failed we email them with the hosted invoice URL at that time.

eternal gyro Mar 14, 2023, 6:26 PM

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yeah that makes sense

halcyon elbow Mar 14, 2023, 6:27 PM

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We originally were using the invoice.payment_failed but the payment_intent.payment_failed has failure info.

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The invoice.payment_failed payload has the hosted invoice URL but not failure info

eternal gyro Mar 14, 2023, 6:31 PM

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yeah I think I'd used invoice.payment_failed and then go find the information I need from the underlying PaymentIntent and then decide next steps

halcyon elbow Mar 14, 2023, 6:32 PM

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OK, I'll look into doing it that way

#johnroberts-invoice-urls