#biswa-inda-decline

1 messages · Page 1 of 1 (latest)

harsh plankBOT
scenic axle
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biswa-inda-decline

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@dense harness do you have an example payment I can look at?

dense harness
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yes

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you need anything from me for that payment? any payment id?

scenic axle
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I need a concrete id of a failed Charge so that I can look at what you are describing

dense harness
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pi_3MlbRjSED2Z7drmP1QoRbgEQ

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payment intent id

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pm_1MlbTWSED2Z7drmPP2aX7eQg (Payment Method Id)

scenic axle
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Okay so the problem here is that your account is based in India, and you are not collecting information that is required for international customers
You need to read https://stripe.com/docs/india-exports
Additionally the second error on that payment just means 3DS failed on that card

dense harness
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3DS failed mean? it is on customer fault?