#nick-paymentsheet-saved

1 messages · Page 1 of 1 (latest)

tired pawnBOT
woeful bear
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nick-paymentsheet-saved

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@humble pine Unfortunately this is not possible. We display all the payment methods in this case and you can't disable the ability to delete them

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it's something we want to support/build in the future but it hasn't been prioritized yet

humble pine
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That makes sense, and that's what I thought, just wanted to confirm. The use case is that we have cards tied to auto payments for previous bills and we'd like to prevent them from removing those cards. Workarounds we are considering are detecting it was removed and then prompting them to re-add, or maintaining two Stripe customers for each of our customers and keeping auto pay cards in the Stripe customer they can't access through Payment Sheet.

woeful bear
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yeah unfortunately there isn't a good solution for something like this.

humble pine
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Got it, thanks. Yeah if you don't have any ideas then we can close this thread.

woeful bear
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the double customer could work but it'd be a huge pain for you to maintain I think so I wouldn't do that at least

humble pine
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Haha yeah we are leaning towards letting them remove and then bugging them, but it will end up with us not able to collect payments for a substantial portion

woeful bear
humble pine
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Ok cool, what is the best way to reach out to support? Haven't done that before.

woeful bear
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I did flag your ask internally though (we've seen this ask before)