salon-card-expiry | Stripe Developers | Page 1

hoary heathBOT Mar 14, 2023, 4:53 PM

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sour marten Mar 14, 2023, 4:53 PM

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salon-card-expiry

idle mauve Mar 14, 2023, 4:54 PM

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I can grab a sample client account if that helps

sour marten Mar 14, 2023, 4:54 PM

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@idle mauve no, that assumption is incorrect. We (Stripe) never "detach" a PaymentMethod because it's expired. In most cases, expired cards still work with the bank if you charged it before. Plus we have a core product that automatically updates expired cards.
So this is definitely not the issue. A concrete example would help yes

idle mauve Mar 14, 2023, 4:55 PM

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Ok thanks, that's really helpful. Just a minute and I'll grab an example or two

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Hi, here's a sample customer ID: cus_N4v1nP6ic0amWd

sour marten Mar 14, 2023, 5:01 PM

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That customer never had a card on file saved. You created the customer, then you create a SetupIntent, then you did nothing else https://dashboard.stripe.com/setup_intents/seti_1MKlBpDsBwzFEnWEcFIBqb9W

idle mauve Mar 14, 2023, 5:02 PM

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Ok thanks, I see that in the log now. I'll look why that didn't proceed to the next step

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That's really interesting to know about the core product that automatically updates expired cards. Is that something that we have to implement or does that automatically email the clients about the need to update? Thanks

sour marten Mar 14, 2023, 5:04 PM

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it's neither of those, we work with banks and do it all automatically. See https://stripe.com/docs/saving-cards#automatic-card-updates specifically (it;s an old doc but it just works the same)

idle mauve Mar 14, 2023, 5:05 PM

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Thanks so much for your assistance Koopajah, you're always very helpful

sour marten Mar 14, 2023, 5:07 PM

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happy to help 🙂

#salon-card-expiry