Daddelpalme | Leon | Stripe Developers | Page 1

violet dirgeBOT Mar 14, 2023, 12:25 PM

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brisk elm Mar 14, 2023, 12:25 PM

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Well once an Invoice is paid it's a terminal state and can't be paid again: https://stripe.com/docs/invoicing/overview#invoice-statuses

How invoicing works

Learn more about the basics of Stripe Invoicing.

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Is there an example I can look at?

exotic mantle Mar 14, 2023, 12:28 PM

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Thank you for the quick reply. The customers performed the transaction again, but manually (i.e. login into their bank, and using the bank details to perform the transaction)

brisk elm Mar 14, 2023, 12:29 PM

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Hmm, would depend. Sounds like ACH Credit? Again an example Invoice would be handy.

exotic mantle Mar 14, 2023, 1:06 PM

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Sorry, I'm new to Stripe. What are ACH Credits?
We thought about having either a "note" on the invoice pdf, that it was already paid.

wispy lintel Mar 14, 2023, 1:09 PM

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Hi 👋 jumping in as my teammate needed to step away.

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ACH Credit Transfers are a form of a customer-initiated push-based payment method. They are similar to ACH Debits, except instead of Stripe initiating the payment, the customer does. You can read a bit more about that here:
https://stripe.com/docs/sources/ach-credit-transfer

If the details for this are being included on your Invoices, but you would not like them to be, then I would suggest checking your Invoice template settings to confirm whether ACH Credit is enabled there and disable if desired. There is a section on this page titled Payment methods which has a link to manage the available type of payment methods:
https://dashboard.stripe.com/settings/billing/invoice

#Daddelpalme | Leon