WachiGO | Stripe Developers | Page 1

quick mortarBOT Mar 14, 2023, 8:21 AM

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safe viper Mar 14, 2023, 8:21 AM

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👋 happy to help

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any more context?

haughty bough Mar 14, 2023, 8:43 AM

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I found android sdk didn't trigger 3DS website and throw an error

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I'm not sure to configure something more

safe viper Mar 14, 2023, 8:46 AM

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what is the error?

haughty bough Mar 14, 2023, 8:47 AM

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safe viper Mar 14, 2023, 8:47 AM

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would you mind sharing the PI ID?

haughty bough Mar 14, 2023, 8:48 AM

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pi_3Ml6WDFownbLmm9q0VJihhFl_secret_zXFCjiGuTp9dUDQCnmuSp05H5

safe viper Mar 14, 2023, 8:51 AM

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would you mind sharing your code please?

haughty bough Mar 14, 2023, 8:52 AM

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https://github.com/pokemonni01/StripeAndroid/blob/master/app/src/main/java/com/wachi/stripeandroid/MainActivity.kt

GitHub

StripeAndroid/MainActivity.kt at master · pokemonni01/StripeAndroid

Contribute to pokemonni01/StripeAndroid development by creating an account on GitHub.

safe viper Mar 14, 2023, 8:57 AM

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have you implemented this https://stripe.com/docs/payments/3d-secure?platform=android#when-to-use-3d-secure

Card authentication and 3D Secure

Learn about authentication to reduce fraud and meet regulatory requirements.

haughty bough Mar 14, 2023, 9:00 AM

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not yet. I found for 3ds test card works well but got an error from real card

safe viper Mar 14, 2023, 9:01 AM

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are you using a real card in test mode?

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that's not possible! it will fail!

haughty bough Mar 14, 2023, 9:01 AM

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i use test card in test mode it work well

safe viper Mar 14, 2023, 9:01 AM

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that explains the error then

haughty bough Mar 14, 2023, 9:02 AM

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and when change to live mode and use real card. it's error

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pi_3Ml6WDFownbLmm9q0VJihhFl_secret_zXFCjiGuTp9dUDQCnmuSp05H5 this payment intent id is from live mode

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i have tried payment link and checkout session with the same card. it works fine

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i dont know what i miss in my code

quick mortarBOT Mar 14, 2023, 9:10 AM

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pseudo frigate Mar 14, 2023, 9:15 AM

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Hi, I'm taking over my colleague. Please let me catch up.

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Just to summarise, the issue is that the 3DS doesn't pop up in Live mode?

haughty bough Mar 14, 2023, 9:47 AM

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yes

pseudo frigate Mar 14, 2023, 9:51 AM

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Are you using PaymentSheet?

haughty bough Mar 14, 2023, 9:54 AM

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yes. I have tried on payment sheet an got an error

pseudo frigate Mar 14, 2023, 9:57 AM

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I don't understand, because the PI that you shared has only successful requests.

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Is it this PI? pi_3Ml6WDFownbLmm9q0VJihhFl

haughty bough Mar 14, 2023, 9:58 AM

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can I send a new one

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seti_1MlUVKFownbLmm9qsZfqeCM1_secret_NWXaWe4INFMCFl5QJtx7vUPx296bjUB

pseudo frigate Mar 14, 2023, 10:00 AM

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I see you are confirming it multiple times. On your side, are you clicking the Pay button for this?

haughty bough Mar 14, 2023, 10:01 AM

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I confirm multiple time cause nothing happen when click confirm

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keen scaffold Mar 14, 2023, 10:10 AM

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Looks like a low level 3D Secure error, not much we can dig into here. I'd try checking if there's anything in the logcat output of the app from our SDK.
Beyond that we would need to do a deeper investigation, please write to https://support.stripe.com/?contact=true with multiple examples and information on the exact cards this happens on(are they all the same bank, do they all share the same first 6 digits) , do other cards in livemode work and is it just that card+bank etc

haughty bough Mar 14, 2023, 10:15 AM

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logcat

keen scaffold Mar 14, 2023, 10:15 AM

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nothing helpful there I think unfortunately

haughty bough Mar 14, 2023, 10:16 AM

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T_T

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we found this issue on thai debit card

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5 difference card and difference issuer

keen scaffold Mar 14, 2023, 10:18 AM

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sounds like we need to do a deeper investigation, please write to https://support.stripe.com/?contact=true with multiple examples and information on the exact cards this happens on(are they all the same bank, do they all share the same first 6 digits) , do other cards in livemode work and is it just that card+bank etc

haughty bough Mar 14, 2023, 10:47 AM

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where I can write?

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support?

safe viper Mar 14, 2023, 10:48 AM

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you need to select a topic, mainly API integration

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and then click on Email us

#WachiGO