cm | Stripe Developers | Page 1

drowsy raptorBOT Mar 13, 2023, 9:45 PM

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bitter smelt Mar 13, 2023, 9:46 PM

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I wish I could help, but this chat is focused on developers and API integration questions. Our support team will be able to assist you better than I can: https://support.stripe.com/contact

wooden sleet Mar 13, 2023, 9:49 PM

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If it helps, I've seen this happen before because they've used Stripe with another merchant and it has saved their info. You will need to work with support, but I thought that might help explain why that's happening.

bitter smelt Mar 13, 2023, 9:50 PM

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There's also Link, which might be what you're looking for information for: https://link.co/

rain skiff Mar 13, 2023, 9:52 PM

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Thanks everyone, yeah I think this user has used Link previously with a different merchant. Presumably before they moved and changed their phone #. Appreciate the help and sorry for not going to support first!

#cm