AtalAtal | Stripe Developers | Page 1

tawny cloakBOT Mar 9, 2023, 8:01 PM

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mild fern Mar 9, 2023, 8:01 PM

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What do you mean? Where are you looking and what do you consider missing?

tropic finch Mar 9, 2023, 8:01 PM

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I deleted all test data and did a test payment.

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I see the payment in a connected account. but not on the main payments page.

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I used destination: connect Id

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I think this is because I am using on behalf of

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I have cross region destination charges.

mild fern Mar 9, 2023, 8:04 PM

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What is the payment intent id?

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or request id

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Are you checking for results via the API? Listening for webhooks? Inspecting your dashboard?

tropic finch Mar 9, 2023, 8:11 PM

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I am inspecting the dashboard.

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I made two payments, I can see on in the connected account: py_1MjpZtDFdhYu9yQc4eN1J3e0

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and one in my main account: pi_3MjpkSDOdw8vQKwD0nUvoG5n

mild fern Mar 9, 2023, 8:14 PM

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These are two different payments.

mild fern Mar 9, 2023, 8:14 PM

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tropic finch I made two payments, I can see on in the connected account: py_1MjpZtDFdhYu9yQc4...

This is the transfers for this destination payment: https://dashboard.stripe.com/test/logs/req_3AxggFt7irXsEc

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mild fern Mar 9, 2023, 8:14 PM

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tropic finch and one in my main account: pi_3MjpkSDOdw8vQKwD0nUvoG5n

This was a seperate payment intent request: https://dashboard.stripe.com/test/logs/req_2nnBnZK33LvruH

Stripe Login | Sign in to the Stripe Dashboard

Sign in to the Stripe Dashboard to manage business payments and operations in your account. Manage payments and refunds, respond to disputes and more.

tropic finch Mar 9, 2023, 8:21 PM

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This is my question. Why am I not able to see this on my dashboard?

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I can see it Developer Logs.

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Here is a paymentintent that was succeeded. "pi_3MjpvaDOdw8vQKwD1C5mzg10"

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but I can't see it in my dashboard.

mild fern Mar 9, 2023, 8:22 PM

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What can you not see? What do you mean?

tropic finch Mar 9, 2023, 8:24 PM

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I can not see that here!
The one that is present is an old one.

mild fern Mar 9, 2023, 8:26 PM

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What is that, specifically?

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What exactly are you expecting to see?

tropic finch Mar 9, 2023, 8:26 PM

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This payment: pi_3MjpvaDOdw8vQKwD1C5mzg10

mild fern Mar 9, 2023, 8:27 PM

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Gotcha, thanks

tropic finch Mar 9, 2023, 8:29 PM

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I just did another test payment (pi_3Mjq1lDOdw8vQKwD2EJQ1Jif). And I can see it in my dashboard. I don't know why there is this incosistancy. Its like see one, miss one.

mild fern Mar 9, 2023, 8:36 PM

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And you don't have any filters applied?

tropic finch Mar 9, 2023, 8:37 PM

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No.

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I even logged out and logged in again. Tried a different browser.

mild fern Mar 9, 2023, 8:37 PM

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Can you access the payment intent by ID?

tropic finch Mar 9, 2023, 8:39 PM

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Yes.

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Clicking the link on the paymentIntent Id does take me the paymentIntent on my dashboard. but it just does not get listed in the payments.

mild fern Mar 9, 2023, 8:46 PM

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Ah, ok, this is a known issue that happened today.

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Please write in to support with the example payment and they can keep you updated:

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https://support.stripe.com/contact

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