schavan | Stripe Developers | Page 1

runic nestBOT Mar 9, 2023, 6:17 AM

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worldly sorrel Mar 9, 2023, 6:18 AM

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hello! I won't reopen that thread, but I'll be happy to help on a new thread again, can you share what's the issue you're currently facing?

rigid fulcrum Mar 9, 2023, 6:18 AM

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Hi
I am facing one issue for one 3DS scenario:
Payment Intent creation is failing for 4000000000003063 3DS card when I do not add customerId to request of Paymentintent creation, below are my inputs for PaymentIntent creation:

Amount: 1600, Currency: USD, confirm: true, return_url: http://localhost/test.aspx, setup_future_usage: on_session, payment_method: pm_1MjExABDKdaTjVr9Xojk97Bp

Why is this issue now, it was working earlier. It was sending 3ds url for popup to load, but now failing to create payment intent. With error: Your card was declined.

Scenario 2: when I use CustomerID in above request for payment intent creation for same card number, then it works as expected like it returns 3ds url and status as requires_action.

Scenario 3: I used 4000002500003155 3DS card and created paymentIntent without CustomerId as input and it worked fine, it returned me 3ds url.

Request Log: req_BBgBjfWXVKwTRP

Please help.

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My observation is when I use this test card 4000000000003063 in 2 different stripe account it gives different responses. For 1 Stripe account it fails and for 1 stripe account is successfull, my question is this expected behavior?

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cc- @marble lichen

worldly sorrel Mar 9, 2023, 6:26 AM

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can you share the request id(s)?

rigid fulcrum Mar 9, 2023, 6:35 AM

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req_BBgBjfWXVKwTRP this reuqest Id is from 1 account which is failing.
req_KOD1sURJDtuBsa this request is from another account which is successful.

worldly sorrel Mar 9, 2023, 7:02 AM

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hmmm, i'd suggest that you reach out via https://support.stripe.com/contact/email with those examples and we'll look into it further

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i don't know off the top of my head right now why it's getting declined on the other account

#schavan