Maxxxxxx | Stripe Developers | Page 1

merry fieldBOT Mar 8, 2023, 8:19 PM

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nimble shuttle Mar 8, 2023, 8:19 PM

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Please be patient with them. I wish I could help, but this chat is focused on developers and API integration questions. We do not have the tools to help you with your account.

heady surge Mar 8, 2023, 8:33 PM

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No way, they have not responded to us in over 3 weeks. How is that normal? We provided every documentation they asked for for authorization

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We HAVE been patient

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Its 3 weeks

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I wouldlike to talk with a supervisor, manager

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I realize that this is a developer chat, but this is what your company is forcing people to do when there is no response

nimble shuttle Mar 8, 2023, 8:35 PM

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Please work with our support folks. We are Stripe developers. We don't have the ability to escalate your questions.

https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

heady surge Mar 8, 2023, 8:35 PM

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We want to talk with a person

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I have already sent 2 tickets to that link

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I would like to speak with your developer supervisor

warm basin Mar 8, 2023, 8:54 PM

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Unfortunately we can't help with account issues and don't provide calls on this server

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That page may have a call option if you are logged in but it can vary based on availability

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Reaching out to our support team really is the way to go here

#Maxxxxxx