franco | Stripe Developers | Page 1

nimble prairieBOT Mar 8, 2023, 4:48 PM

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vital axle Mar 8, 2023, 4:49 PM

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I didn't think that you had to reauthenticate via 3DS for upgrades/downgrades. Do you have an example of this?

gloomy agate Mar 8, 2023, 4:50 PM

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Sure, we have this customer https://dashboard.stripe.com/customers/cus_ImVcm6eUBeJ80A

Stripe Login | Sign in to the Stripe Dashboard

Sign in to the Stripe Dashboard to manage business payments and operations in your account. Manage payments and refunds, respond to disputes and more.

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When setting up their plan, they authorize only one charge per month (as per the Indian regulations require). They can't change this as the customer

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https://dashboard.stripe.com/events/evt_3MawtnG2GxotelpZ1fX4LR6R

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Sign in to the Stripe Dashboard to manage business payments and operations in your account. Manage payments and refunds, respond to disputes and more.

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We set the "billing_anchor_date" to "now" when doing a plan change so we can charge overages of the previous plan automatically

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that's when the payment fails because it needs authentication

vital axle Mar 8, 2023, 4:57 PM

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Hmmm, I'll need to dig on this a bit and get back to you.

gloomy agate Mar 8, 2023, 4:57 PM

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Appreciate it

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Do you need my email? I can send it via DM - or will you ping me on this thread?

vital axle Mar 8, 2023, 4:58 PM

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Will ping this thread if an answer is forthcoming

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If I understand correctly, it sounds like we don't recommend doing regular upgrades/downgrades on IN subscriptions. The recommended path is to delete the subscription, create a new one, then reauthenticate.

Does all of that resonate so far?

gloomy agate Mar 8, 2023, 5:05 PM

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That is what I had in mind indeed. In that case, I will need to create a new setup intent, right? Is it possible for me to do that without asking the customer to input their CC details again?

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I just need the SetupIntent to reauthenticate AFAIK

vital axle Mar 8, 2023, 5:10 PM

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I believe you can reauthenticate with the existing Payment Method without them having to re-enter their card details. Let me dig up some docs for you

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Ah, here we go. I would look through these to show how to manually re-request 3DS: https://stripe.com/docs/payments/3d-secure#manual-three-ds

Card authentication and 3D Secure

Learn about authentication to reduce fraud and meet regulatory requirements.

gloomy agate Mar 8, 2023, 5:15 PM

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ok so when creating the new subscription, we should grab the payment intent id (from the latest invoice) and take it from there I guess

vital axle Mar 8, 2023, 5:19 PM

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For the new Subscription, you could use the same Customer and Payment Method to create a new Setup/Payment Intent and then re-authenticate the Customer's Payment Method by bringing them back on-session and presenting them the 3DS auth portal/window

gloomy agate Mar 8, 2023, 5:20 PM

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ah perfect, so i:

cancel the existing subscription, charging for remaining overages
create a setup intent, confirm it to re-authenticate
create the new subcription

vital axle Mar 8, 2023, 5:23 PM

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Yup!

gloomy agate Mar 8, 2023, 5:27 PM

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alright will try this approach. thanks for the help!

gloomy agate Mar 8, 2023, 11:34 PM

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Hey @vital axle 👋 as I'm trying to implement this, it seems the only option I have to confirm the setup intent in the frontend is to create a PaymentElement, therefore asking the customer for their payment info again

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even if I create the setup intent with a PM attached (which I confirm it is attached from the API calls the SDK makes to retrieve it) - it still shows the payment element (without the payment card prefilled of course)

#franco