#eisler-webhook-connect

1 messages · Page 1 of 1 (latest)

brave mossBOT
true leaf
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Can you tell me more about your setup and what happened? Is this test mode or live mode? And if this is in test mode are you using a local listener or an endpoint you specifically created?

main fjord
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We are trying to listen to some payout events, we can observe the events when we make a manual payout, but not the webhook attempts. It's a Connect-type webhook. Currently, we are using the test mode and an endpoint for our application

true leaf
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Hey huge apologies for the delays here. Server got very busy.

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Do you have the ID of an event that you did not get on your webhooks here? (evt_123)

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If you don't have an event ID, I can look in to this with a payout ID (po_1234)

main fjord
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Np, here is an event: evt_1MjPcoLInokrDjWM3sdlqmAc

true leaf
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Thank you

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To be clear, are you the connected account or the platform here?

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Oh you did say a connect type webhook. I do see that the platform has endpoints that I think should have gotten this event. Looking in to it and will get back to you

true leaf
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Apologies still having trouble figuring this out and am reaching out to colleagues

sullen elk
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I'll take over!

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eisler-webhook-connect

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This is a Test mode Event. The connected account is only connected in Live mode so the Event will only be sent to your Live mode endpoint

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It's a bit of a quirk of Connect sadly. When you connect to an account in production, we don't create a "real connection" in Test mode, so Test mode Events on that connected account can't be sent to your Test mode Connect webhook endpoint sadly (it'd only work if the account was connected/created in Test mode)

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@main fjord does that make sense?