oliviakristiansen | Stripe Developers | Page 1

steep marshBOT Mar 8, 2023, 3:41 PM

#

analog abyss Mar 8, 2023, 3:41 PM

#

Screen_Shot_2023-03-08_at_10.28.19_AM.png

Screen_Shot_2023-03-08_at_10.29.05_AM.png

quiet zephyr Mar 8, 2023, 3:46 PM

#

Hi there 👋 we aren't too familiar with the dashboard functionality in this forum (we primarily focus on the API-side of integrations), so I'm not sure offhand.

When I look in my test accounts, I only see two options being offered. In your two screenshots, are you looking at the dashboard for the same Stripe account?

analog abyss Mar 8, 2023, 3:47 PM

#

yup it just randomly started showing all discounts

#

is it preferable for me to go to the regular stripe support for dashboard questions? I posted here because it seems like a bug of some kind (unless I'm missing something but I can't see what since it seems totally random)

quiet zephyr Mar 8, 2023, 3:52 PM

#

It can be a bit hard to tell sometimes, I'm looking to see if I can find any mention of recent changes or evidence of this behavior being reported as a concern recently.

analog abyss Mar 8, 2023, 3:52 PM

#

awesome, thanks

quiet zephyr Mar 8, 2023, 3:52 PM

#

Are there any differences between the process used to capture those different screenshots? Logged in as different users, using different browsers, things of that nature?

analog abyss Mar 8, 2023, 3:53 PM

#

nope, I was just sitting there like "I JUST saw and used it, why isn't it there after a page refresh" Then I was refreshing and on a random refresh, I saw all options in the filter

#

all on the same tab and account, nothing was different

#

just the fact I had refreshed

quiet zephyr Mar 8, 2023, 3:53 PM

#

Gotcha.

#

Can you try this:

Navigate to the list of Coupons that exist in your account:
https://dashboard.stripe.com/test/coupons
Navigate back to the Customer list page and see if the full list of options is displayed in the discount filter:
https://dashboard.stripe.com/test/customers
Refresh the page and see if the list in the discounts dropdown reduces back to the original 2 options.

analog abyss Mar 8, 2023, 3:57 PM

#

yup I see them!

#

that seems a bit odd if you don't mind me saying lol

quiet zephyr Mar 8, 2023, 3:58 PM

#

😆 Completely agree, I was checking to see if what you were seeing aligned with what I saw as being reported.

#

Now I can bump that with our teams.

#

Can you share your account ID so I can reference that you raised this?

analog abyss Mar 8, 2023, 3:59 PM

#

I'm actually not sure where to find that

#

is this it "vH03GH31ZvT2lI7yU8bcClq9jDHOPU4O" ?

#

found on the Account Details page

quiet zephyr Mar 8, 2023, 4:00 PM

#

I think pulling it from near the top right of this page is the easiest way to get it, it should have a acct_ prefix (depending on the age of the account):
https://dashboard.stripe.com/settings/account

Stripe Login | Sign in to the Stripe Dashboard

Sign in to the Stripe Dashboard to manage business payments and operations in your account. Manage payments and refunds, respond to disputes and more.

#

I am seeing an account using the number you provided, so I think I have what I was looking for.

analog abyss Mar 8, 2023, 4:02 PM

#

yeah its the same number when I go to the page you linked

#

thank you for your help! you just really saved me a ton of dev time now that I can actually reliably filter by a specific discount lol

quiet zephyr Mar 8, 2023, 4:03 PM

#

Awesome, glad to hear I was able to help you in the short term, and I'll reraise this concern with my colleagues to have them look into a better long-term solution.

#oliviakristiansen