wendy | Stripe Developers | Page 1

white apexBOT Mar 8, 2023, 2:24 PM

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golden osprey Mar 8, 2023, 2:26 PM

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Hello 👋
Not sure really. Are you not seeing an option to refund it via the dashboard?

cyan obsidian Mar 8, 2023, 3:09 PM

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nope, no credit note available to that invoice on dash

golden osprey Mar 8, 2023, 3:11 PM

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Ah interesting.. I know you can def issue a credit note for out of bound invoice. Not sure if the negative line-item is affecting this somehow.

cyan obsidian Mar 8, 2023, 3:14 PM

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i think it does as i need to specify an item line but my only item line is a -ve invoice line when creating a credit note with out of band

bronze wraith Mar 8, 2023, 3:24 PM

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Thanks for the info, looking in to if there is any way around that. Is there a functionality you are trying to use by crediting from this specific invoice?

bronze wraith Mar 8, 2023, 4:32 PM

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Unfortunately looking like there is not a way to specifically create the credit note from this invoice though you should be able to create a normal credit note apart from it

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!atm

#wendy