#Eerik Kivistik
1 messages · Page 1 of 1 (latest)
hi! this is likely to be something better answered by support and not in a public channel.
I'm looking at in_1MgjMQBCCSlmYbd5LqEEySa9. Can you tell me which part is wrong? What do you see and what did you expect to see?
Sure, the invoice pdf says the invoice is from Serenity Platform OÜ
Top left in the pdf
It should say the persons name that is set in Stripe Connect (not gonna write it here, since its private information)
But the invoice is not from Serenity Platform (that is our company account)
I see. Well I don't know what else you could do in your code than what you already do(use on_behalf_of ) so I don't really have any direct advice here, more of a product question for our support team to dig into.
You could try testing this in test mode and setting https://stripe.com/docs/api/accounts/create#create_account-business_profile-name when creating the Express account
it seem that's the field the Invoice gets that value from and I suppose if it's unset it uses your platform. But worth trying to set that field yourself to something specific and seeing if that value is then used on the invoice.
I can try that. But unsure if that field is even available for us, because we set the account type to regular person, not a business.
Okay, so I should take this up with regular support then?
you can set that field on an Express individual account, I just tried it
Okay we will try that. But what do we do with already existing accounts?
Can we update it after the fact, because we cannot change that in the dashboard
I updated business_profile on an existing Express account of mine in the API and it works
Okay so we need to use the API directly, but cannot use the dashboard for this?
seems that way
Alright thank you. I will see what we can do.
or maybe you can set it, I think the dashboard calls this "doing business as" in the profile