#moxzy

1 messages · Page 1 of 1 (latest)

feral waveBOT
rough inlet
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Hello

wise tiger
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Hi there! Are you a developer trying to make a refund request programmatically, or are you looking for a refund from a merchant who uses Stripe?

rough inlet
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Looking for a refund

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I don't have a stripe account

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I got sent a link for me to pay. I accidentally pressed pay by accident and I don't need the service

wise tiger
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Got it. I recommend contacting the merchant/their support team for help with this. They should be able to assist with refunding the payment

rough inlet
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He is saying that he can't refund because it isn't a physical product. Is that true because I bought an e-commerce course from him

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He has no TOS or documents that explain he doesn't do refunds so.

wise tiger
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That sounds like their own policy

rough inlet
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Yes it is I'm guessing

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Is there any way I can contact a stripe agent directly or does it have to be through him.

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I've looked through the website but I can't seem to find any information on that

wise tiger
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It has to be through the merchant, yes. Our support team would likely route you back to them as well

rough inlet
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I rather start from the support team and then move from there because I want my money back

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Could you send a link/email I could contact one of them by

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Thank you

wise tiger