#Santhosh Kumar R
cyan valve
candid summit
Hello 👋
Can you share the subscription ID as well as the events you've received?
dusty granite
"sub_K6gbGC6ZI9ZNRl","evt_1Mhb1pDDlOdrnnjLFpiRKxQY",
hello Hanzo..this is the subscrip..and event id of the invoice.payment_succeeded..
however following this event there was another event with invoice.payment_failed
candid summit
Look like the invoice failed the payment initially which generated invoice.payment_failed on 03/02/2023
https://dashboard.stripe.com/events/evt_1MhKFQDDlOdrnnjLZcsOTCWf
and then the payment intent was confirmed with a new source on 03/03/2023
https://dashboard.stripe.com/logs/req_gfiyuXcp62fMcp
which then resulted in invoice.payment_succeeded on 03/03/2023
https://dashboard.stripe.com/events/evt_1Mhb1pDDlOdrnnjLFpiRKxQY
It looks like the subscription was cancelled since it failed the payment
dusty granite
yes but post subscription cancellation..the customer paid the fee and re-enabled
however during the attempt it failed with card declined
but why does webhook keep sending payment_failed
the last invoice.payment_succeeded attempt was at 6:17:46 a.m on March 4th
candid summit
Not sure what you mean by that.
can you provide clear examples?
candid summit
The subscription ID you shared, it generated the last event on 2023-03-03
https://dashboard.stripe.com/events/evt_1Mhb1pDDlOdrnnjLFpiRKxQY
dusty granite
yes the subscription was tried for renewal on 03-03-2023 however it failed due to card error
but then the card was actioned and still stripe kept sending payment_failed
candid summit
Oh looks like the event delivery failed for invoice.payment_failed event
https://dashboard.stripe.com/events/evt_1MhKFQDDlOdrnnjLZcsOTCWf
We received 5xx responses five times starting 2023-03-02 22:05:12 UTC
The event was successfully delivered on 2023-03-04 17:38:32 UTC
This is due to built-in retries
https://stripe.com/docs/webhooks#built-in-retries
dusty granite
candid summit
if you go here
https://dashboard.stripe.com/events/evt_1Mhb1pDDlOdrnnjLFpiRKxQY
You can see failed delivery attempts
dusty granite
the image you pasted above is for invoice.payment_succeeded
can u check the immediate invoice.payment_failed event?
why did it send a followup event of failure
candid summit
ah whoops my bad
here
https://dashboard.stripe.com/events/evt_1MhKFQDDlOdrnnjLZcsOTCWf
dusty granite
this event was on March 4th 12.38pm right
plz see the events for this customer on march 3r
it failed at 5.43pm but later on top it was successfull but even after that the webhook was sending failure event
candid summit
Please share the event IDs instead of screenshots
it failed at 5.43pm but later on top it was successfull but even after that the webhook was sending failure event
The reason the webhook sent failed events because earlier event delivery attempts likely failed
dusty granite
"evt_1MhhKVDDlOdrnnjLTnkEeIHw", "evt_1MhKFQDDlOdrnnjLZcsOTCWf",
the following above events are for payment_failed
the first one was successful 200 response
still why stripe webhook sent 2nd one
candid summit
If you open the event page and look at the timestamps "evt_1MhhKVDDlOdrnnjLTnkEeIHw"
https://dashboard.stripe.com/events/evt_1MhhKVDDlOdrnnjLTnkEeIHw
The last one was a successful 200
Look at the timestamps not the order
