#jcasique.torres - customer portal error

1 messages · Page 1 of 1 (latest)

echo siloBOT
tranquil hedge
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I think you may need to talk to our support team about activating your account https://support.stripe.com/?contact=true

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

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If you are using a gmail client or somethign similar, I think you can use the added + functionality, as in creating customers with an email like myemail+stripe_test@gmail.com and I think we allow those as customers without activation but I haven't tested yet

mental geyser
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But trying in an old account that I have and works ok, but in new one no,

tranquil hedge
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Interesting, and the old account is not activated either?

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jcasique.torres - customer portal error

mental geyser
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No,

inland star
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Hello 👋

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Taking over as Pompey needs to step away soon

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I would recommend talking to our support team about this as they would be able to help further. They should be able to look into both the accounts and provide an alternative

https://support.stripe.com/?contact=true

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

mental geyser
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Thanks, support team just told me that I need to activate the account in order to use customer portal

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Thanks a lot