Eerik Kivistik | Stripe Developers | Page 1

gentle cradleBOT Mar 7, 2023, 10:44 AM

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pine delta Mar 7, 2023, 10:45 AM

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👋 happy to help

earnest ruin Mar 7, 2023, 10:45 AM

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I will clarify, that customer support suggested we remove the "on_behalf_of" parameter, but that is not acceptable as the transactions is taken by a 3rd party. The trouble is that the automated email itself contains the email of the connected account

pine delta Mar 7, 2023, 10:46 AM

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I'm not sure whether that's possible or not

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let me check for you

earnest ruin Mar 7, 2023, 10:46 AM

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Here is an example

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On the pdf-s, everything is correct and the private information is hidden

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If removing/hiding that email is not possible, is it possible to entirely disable sending that email at all?

elder citrus Mar 7, 2023, 10:53 AM

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Hi, I'm taking over my colleague.

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contains the connected account email as well.
From your original message. Where is the email address located?

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I don't see how is it possible. Basically, when you use on_behalf_of, you want to fully use the Connected Account branding for the transaction, that's why it's natural that their email address is shown.

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But you can disable the receipts in your Dashboard settings: https://dashboard.stripe.com/settings/emails

earnest ruin Mar 7, 2023, 11:13 AM

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Well we want to display some, but not all of the data. We don't want our users emailing our providers directly

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So basically we should just disable it entirely?

elder citrus Mar 7, 2023, 11:20 AM

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Yes, this is an option.

lethal sigil Mar 7, 2023, 11:38 AM

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Hey, taking over here. Let me know if there's any follow-up Qs I can answer!

#Eerik Kivistik