#Voltone- invoice.upcoming

1 messages · Page 1 of 1 (latest)

wraith vaporBOT
proud yacht
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Thanks for the info, looking in to why that may be and will get back to you

quiet ginkgo
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Thank you! I feel I might be doing something wrong but unsure!

proud yacht
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Hey, still looking in to this. Had trouble finding out what is happening here myself but I reached out to a colleague who will have a better idea

quiet ginkgo
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Okay no worries!

proud yacht
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Hey apologies for the delay. So what is happening is that that we only send out these events if the cycle of the subscription is longer than the dashboard setting for how many days in advance to send out the invoice

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So because that subscription is daily, we don't send out the invoice. If that subscription's cycle is 3 days or longer we will

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Is that helpful?

quiet ginkgo
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Ah that makes sense

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Let me check a few things on my side

proud yacht
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Voltone- invoice.upcoming