Maxv - requires confirmation status | Stripe Developers | Page 1

wintry deltaBOT Mar 6, 2023, 1:41 PM

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nimble veldt Mar 6, 2023, 1:44 PM

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Hi! Let me help you with this.

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Could you please share the PaymentIntent ID? pi_xxx

candid jolt Mar 6, 2023, 1:48 PM

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Yeah,
pi_3Mict7FdCE6n8elI0jkVQ6yc

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is there any way to change its status from 'requires_confirmation' ?

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to 'requires_payment_method'

nimble veldt Mar 6, 2023, 1:51 PM

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I am not sure. Can you try attaching a new Payment Method to it?

candid jolt Mar 6, 2023, 1:52 PM

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hmmm, if I do this it would still be with the same status but different method.

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Or Is there any way to know if the modal was closed by pressing X ?

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modal that is shown via collectBankAccountForPayment function

nimble veldt Mar 6, 2023, 2:00 PM

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We don't track these events, unfortunately.

candid jolt Mar 6, 2023, 2:02 PM

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hmm, ok is there a way to detach the payment method from payment intent?

fickle flume Mar 6, 2023, 2:03 PM

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Have you tried setting the ID to a blank one?

candid jolt Mar 6, 2023, 2:04 PM

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tried setting it as null

fickle flume Mar 6, 2023, 2:04 PM

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Also is there a particular reason that you want it out of that particular status? You should be able to perform the same operations on it like trying to confirm with a different payment method

candid jolt Mar 6, 2023, 2:05 PM

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You passed an empty string for 'payment_method'. We assume empty values are an attempt to unset a parameter; however 'payment_method' cannot be unset. You should remove 'payment_method' from your request or supply a non-empty value.

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Well yeah, we are checking client balance (via financial accounts API), asynchronously in back-end and if the balace is ok we confirm the payment, or send a failure mail.
In case of a failed email the client can pay again if he wants.

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But because payment intent status is 'pending_confirmation' if the client closes the modal he will have the same flow as if he finished the modal with linking his bank because I dont know if he exited modal because he finished or becuase he pressed 'X'

fickle flume Mar 6, 2023, 2:23 PM

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Apologies for the delay. Still trying to think of what you can do here

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Maxv - requires confirmation status

candid jolt Mar 6, 2023, 2:41 PM

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Thank you!

fickle flume Mar 6, 2023, 2:49 PM

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Still not finding a good way to do this. At that point it may be worth it to delete the old payment intent and create a new one if you need a fresh requires_payment_method status

candid jolt Mar 6, 2023, 2:49 PM

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so only cancelling?

fickle flume Mar 6, 2023, 2:49 PM

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I am surprised the failed payment doesn't move the status back to requires_payment_method here, I thought that is how that failure was handled

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At the moment yes, I think that might be how this is handled. I can put in a feature request to see if we can put in a clearer signal that the user closed the modal without selecting a PM as this scenario does break what our docs recommend for checking that

candid jolt Mar 6, 2023, 2:55 PM

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It was not failed because we didn't confirm it (as we konw there is not enough balance)

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And if you could do it, it would be great!

fickle flume Mar 6, 2023, 2:59 PM

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Ah I see, I think I missed that. Yeah will put that in

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Sorry we don't have something that better aligns with your use case at the moment

#Maxv - requires confirmation status