#eboue90
1 messages · Page 1 of 1 (latest)
👋 happy to help
would you mind sharing the request ID? https://support.stripe.com/questions/finding-the-id-for-an-api-request
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yeah its req_XlKREkeeDFEsmc
also heres screenshots of me trying to add it manually to the terminal both with a cvc and without
both give the same error, its almost like canadian debits are not accepted. ive tried with more than one live canadian debit card and they all give the same response
Hi, I'm taking over my colleague. Please let me catch up
thank you!
What brand of card is this?
The error is send back by the bank, so the problem is not on the Stripe side. Please contact your bank or ask your customer to do the same, to see why it is not working.