chalmagean | Stripe Developers | Page 1

lament belfryBOT Mar 6, 2023, 12:38 PM

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near lion Mar 6, 2023, 12:38 PM

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👋 happy to help

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would you mind sharing the request ID? https://support.stripe.com/questions/finding-the-id-for-an-api-request

Finding the ID for an API Request : Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

coarse sundial Mar 6, 2023, 12:42 PM

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one example would be req_h0JMh78fAUjoB1

near lion Mar 6, 2023, 12:42 PM

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taking a look

coarse sundial Mar 6, 2023, 12:43 PM

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it looks like the las one I tried went through... so I'm confused

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req_59BhCgx8S5pXlh

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I'm missing something and I don't know what 🙂

near lion Mar 6, 2023, 12:45 PM

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these are totally different requests
the 1st one:

collection_method: "charge_automatically"
payment_behavior: "default_incomplete",
the 2nd one
collection_method: "send_invoice"
payment_behavior: "allow_incomplete",

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so it's normal to see a different behavior

coarse sundial Mar 6, 2023, 12:55 PM

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with charge_automatically why do I get the error?

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my goal is to charge for the subscription right away, without sending invoices

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and I'm getting that error even though I fill in the card details

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and the card payment method is configured

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if I look at the customer object (req_h0JMh78fAUjoB1), I can see that there's a ACH Credit Transfer payment method configured

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I don't know where that's coming from

boreal pebble Mar 6, 2023, 1:09 PM

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Hi, I'm taking over my colleague, please let me catch up

coarse sundial Mar 6, 2023, 1:09 PM

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sure, thank you

boreal pebble Mar 6, 2023, 1:14 PM

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For your case, you need to add payment_behavior: 'default_incomplete', and collection_method: 'charge_automatically'

coarse sundial Mar 6, 2023, 1:15 PM

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ok, I can do that

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why isn't error_if_incomplete working?

boreal pebble Mar 6, 2023, 1:21 PM

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Why is it not working?

coarse sundial Mar 6, 2023, 1:22 PM

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I mean if I set the payment behavior to error_if_incomplete, I get that missing payment method error message

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which I don't get with default_incomplete

boreal pebble Mar 6, 2023, 1:24 PM

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Because, as the name suggests, it throws an error if it is not possible to complete the payment.

coarse sundial Mar 6, 2023, 1:24 PM

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and why is it not able to complete the payment? I'm providing the card details for it

boreal pebble Mar 6, 2023, 1:26 PM

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Can you share the request ID req_xxx?

coarse sundial Mar 6, 2023, 1:28 PM

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req_3XeR3yiMvvyEPw

boreal pebble Mar 6, 2023, 1:33 PM

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What are you expecting to happen?
Do you want to charge the Customer's default_payment_method? Or collect the Payment Method afterwards?

coarse sundial Mar 6, 2023, 1:34 PM

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I want to charge the customer immediately after submitting the checkout form (using the card they used on the form)

boreal pebble Mar 6, 2023, 1:37 PM

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I understand.
You need to create a subscription with payment_behavior: 'default_incomplete' and then use the Client Secret to collect the payment details on the frontend.

coarse sundial Mar 6, 2023, 1:38 PM

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yes, I noticed that one works, but I was wondering why error_if_incomplete does not work

boreal pebble Mar 6, 2023, 1:40 PM

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Because when you create the subscription there is no working default payment method available.

coarse sundial Mar 6, 2023, 1:40 PM

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even though I'm providing one? via the form

boreal pebble Mar 6, 2023, 1:41 PM

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What form?

coarse sundial Mar 6, 2023, 1:41 PM

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the checkout session form

boreal pebble Mar 6, 2023, 1:41 PM

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Have you created a SetupIntent?

coarse sundial Mar 6, 2023, 1:42 PM

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I'm creating a subscription on the callback from this 👆🏻 form

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so I'm providing a payment method

boreal pebble Mar 6, 2023, 1:44 PM

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So, are you creating a Checkout Session with type "subscription"?

coarse sundial Mar 6, 2023, 1:45 PM

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yes

boreal pebble Mar 6, 2023, 1:46 PM

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Okay, so what's the problem?

coarse sundial Mar 6, 2023, 1:47 PM

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I don't see why I need to go through the incomplete status

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since I have the payment method right there

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so it could either charge the card, or fail

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if successful, I create the subscription, and if not, I won't create the subscription

boreal pebble Mar 6, 2023, 1:55 PM

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Because the Subscription is created in the incomplete state when the Checkout Session is created, and we don't have the Payment Method at that time

coarse sundial Mar 6, 2023, 1:55 PM

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Ok, I see... thank you

boreal pebble Mar 6, 2023, 2:00 PM

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Happy to help. Let me know if you have any other questions.

#chalmagean