#Breno Vergílio

1 messages · Page 1 of 1 (latest)

rough treeBOT
dire parrot
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Hi

I cancel a subscription on 15th, i want the subscription to exist until 20th
When you cancel the subscription you can still check it in dashboard history. Why you want it to exist after it must be canceled? and why not deleting/canceling it on 20th ?

worthy palm
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my use case is the following

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I have different kids of plans

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And the system administrator can inactivate a plan

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But I want the plan users to still use it until they paid for

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So if the admin inactivate a plan of 15th and a user paid it until 20th, I want the user to use the plan until 20th

dire parrot
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For example, you mark the subscription as "to cancel" and when you receive the event invoice.paid then you cancel the subscription.

worthy palm
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Ok

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I will try

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thank you

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I thought that there were a way to imitate what the portal link does when someone cancel a subscription and it is set to cancel just when the period finishes

dire parrot
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Nope that's not the case unfortunately.

worthy palm
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ok thank you

dire parrot
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Welcome!