#jmak
1 messages · Page 1 of 1 (latest)
Hello! Can you give me some more details? Are you talking about Checkout? Connect? Something else?
Connect Accounts.
I currently have it set up so that people can sign up as a seller, but it looks like if they exit halfway through that process it isnt working properly
its just spawning a bunch of new accounts on stripe for them but it doesn't even let me me continue the process
So what specifically are you looking for? Are you asking how to generate AccountLinks for users who are mid-way through the onboarding process and need to continue where they left off?
yes and also how to remove the existing stripe accounts that have failed
Which types of accounts are you working with?
connect accounts
as mentioned earlier
Whenever the account is successfully created after a user returns to a flow, what webhook should it be listening to?
Which type of connect accounts though - standard? express? custom?
express
Gotcha, and just to confirm - you are using Account Links, right?
i assume its account updated
thats wht the documentation said
are you talking about the webhook?
No, I'm not talking about the webhook - have you read through these guides on how the onboarding process works (https://stripe.com/docs/connect/express-accounts)? The expectation is that you create an Account Link that you redirect your user to where they can complete onboarding
but yes i am using account links
i am doing that
but how do i register the account has been successfully linked? It doesn't look like the acount_updated webhook is coming through
What do you mean by "The account has been successfully linked"?
No, the creation of the Account Link doesn't trigger any webhook event
We only trigger the account.updated event after a user has actually visited the Account Link and started the onboarding process/provided some of their information
Yeah so after that you should be getting an account.updated event
Do you have an account ID I can take a look at?
no events
i was getting events earlier, but it was sending to a different URL
acct_1MheHXPd3mfn4VH6
i have this set up. before i had one also for api.favo.ai/stripe/webhook for connect but failure rate was 100%
but thats where the account updated events were going
Ah, if you only have an Account webhook endpoint then it's expected you're not getting those events - you need to read this https://stripe.com/docs/connect/webhooks
The account.updated events are for each individual connect account, so you (as the platform) can only get them from your connect webhook, not an account one
HI there. Karbi had to step out
You're getting 401s for the requests Stripe makes to your webhook endpoint?
im reading my local logs and this is also what i see
its a bunch of 400s and 401s
Check your server's log to see what went wrong
what is capability updated?
Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.
also for this one particular one, I am stuck in a loop where account updated doesnt seem to be sent
What do you mean?
it only worked if i deleted the account and reset it
speaking of which, if there are multiple accounts where people tried to make a stripe but couldnt
is there a way to delete their stripe account
Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.
Read the caveats in the description though
okay
this is where the account is stuck
it submits
but then nothing is sent to server
how long does this pending take usually?
Not sure. I think account verification can take a couple business days
Can you share the account id?
Sign in to the Stripe Dashboard to manage business payments and operations in your account. Manage payments and refunds, respond to disputes and more.
Looks like your server errored out
Did you ever debug your logs as suggested earlier ^
Yeah you can do it from the events section in your dashboard
What do you mean
Ah okay will try thanks.
Can we leave this thread open? I’ll be away from my cpu for a bit
No we archive threads after inactivity so the list of threads that's open is clean and not cluttered