amirakht

[surreal kestrel]

Hi 👋 we're not familiar with how Shopify built the error messaging in their integration with Stripe. Do they give you access to look at the error message associated with the payment?

[opaque storm]

im not quite sure but this is what comes up

[surreal kestrel]

Sorry, that doesn't tell us much. I'd recommend reaching out to Shopify support to ask for clarity on how you should check the cause of payment failures from your shop. Shopify designed and built their Stripe integration, so they should be more familiar with where it stores/surfaces details about payment failures.

[opaque storm]

okey thanks anyways