Bruno Santana-brazil-transfers

[naive moth]

Hi
Nope what is mandatory is mandatory. Can you provide more details about your use case to see if there is an aternative we can suggest?

[polar mist]

I would like to transfer a certain value to my users as soon as they perform a certain action in my app, I tried to do this with the transfer api, but I get an error since for my locale I need to send a source_transaction. My problem would be this, send money to my users directly from my account

[naive moth]

My problem would be this, send money to my users directly from my account
Your platform Account and your users( Connected accounts) are in the same country or different country ?

[polar mist]

same country

[naive moth]

Check this:
https://stripe.com/docs/no-code/payout#without-code-pay-out-to-user

[shadow tangle]

Hi there 👋 Can you share the ID of a request that is returning this, we aren't familiar with all the regional limitations, but can take a closer look.

[polar mist]

yes of course

{
    "error": {
        "code": "transfers_not_allowed",
        "doc_url": "https://stripe.com/docs/error-codes/transfers-not-allowed",
        "message": "For Transfers involving Brazil, the source_transaction parameter is mandatory. See https://stripe.com/docs/connect/charges-transfers for more information. If you have any question, please contact us via https://support.stripe.com/contact.",
        "request_log_url": "https://dashboard.stripe.com/test/logs/req_fPQ8j0seL2jnS6?t=1677849634",
        "type": "invalid_request_error"
    }
}

[shadow tangle]

Thank you, that message does make it seem like using source_transaction is mandatory here, and that it is a regional limitation. I'm not familiar with that limitation, why it is in place, or if there is a way around it, and would suggest reaching out to our Support team to see if they are more familiar with this limitation:
https://support.stripe.com/?contact=true

Bruno Santana-brazil-transfers