ebellotpu6 | Stripe Developers | Page 1

azure lionBOT Mar 3, 2023, 7:53 AM

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fading nexus Mar 3, 2023, 7:55 AM

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This Setup Intent failed because the customer failed the authentication. You may find the failure reasons in setup_intent.setup_failed event: https://dashboard.stripe.com/events/evt_1MhGG3Ad02IkV8oWxpkHnXmj

reef dirge Mar 3, 2023, 7:56 AM

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So this is a customer fail?

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I saw that the customer put a wrong cvc twice, can this block the card?

fading nexus Mar 3, 2023, 8:08 AM

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Yup! Customer has to go through 3DS authentication, but customer failed it

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How do you know that the customer put wrong CVC twice?

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The authentication here refers to 3DS, not CVC

reef dirge Mar 3, 2023, 8:10 AM

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I saw it in the events of the setup intent

fading nexus Mar 3, 2023, 8:12 AM

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The event said "The latest attempt to set up the payment method has failed because authentication failed."

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It doesn't indicate anything about CVC

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The authentication here refers to 3DS

reef dirge Mar 3, 2023, 8:13 AM

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The first 2 errors are because the client put the CVC wrong

fading nexus Mar 3, 2023, 8:20 AM

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The first two attempts were due to incorrect CVC whereas the last one was due to authentication failure

#ebellotpu6