irisslee95 | Stripe Developers | Page 1

frank sentinelBOT Mar 3, 2023, 5:13 AM

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eternal saddle Mar 3, 2023, 5:13 AM

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👋 How can we help?

indigo notch Mar 3, 2023, 5:57 AM

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We are using WooCommerce Subscription and Stripe Connect

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When paying for the subscription for the first time, the 3DS card is confirmed. But when the subscription automatically renews, it fails

eternal saddle Mar 3, 2023, 5:58 AM

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Could you share the subscription ID (sub_xxx)?

indigo notch Mar 3, 2023, 5:59 AM

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Actually it asks for reconfirmation. Is there a way for customers to confirm for the first time and then not need to confirm again for automatic payments

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This is request ID: req_Xdd7AnSdtflitk

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We are not using your subscription API

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and this is request Id for the first time payment : req_9lh2AomZiCpkgl

eternal saddle Mar 3, 2023, 6:06 AM

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To use saved payment method without customer present, you should set off_session to true and confirm to true if you set payment method in the Payment Intent

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I also want to highlight source is legacy integration and it's no longer recommended. You should use payment_method instead.

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You may refer to the guide here: https://stripe.com/docs/payments/save-during-payment

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Even with off_session: true and confirm: true, it's still possible for card issuer to request 3DS. Your system should handle this case as well

indigo notch Mar 3, 2023, 6:12 AM

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Thanks for your support

#irisslee95