Moustache | Stripe Developers | Page 1

slim jewelBOT Mar 3, 2023, 12:12 AM

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twin jetty Mar 3, 2023, 12:15 AM

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So for example... this customer has a payment method: https://dashboard.stripe.com/acct_1D7amCAvKDlB0uGd/customers/cus_NDkQjrIsGoFgDK but I have no way of accessing it from the API either by my stripe connect API key or a new secret key generated by my client

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The payment method was created by another third party app "Chargebee"

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sorry, stripe.PaymentMethod.list("cus_FYzUl0YUcKCnxy") is giving the AuthenticationError: Invalid API Key provided: cus_FYzU**Cnxy

magic egret Mar 3, 2023, 12:25 AM

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Hi, can you share the request id with me? Here's how you can find a request ID: https://support.stripe.com/questions/finding-the-id-for-an-api-request

Finding the ID for an API Request : Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

twin jetty Mar 3, 2023, 12:32 AM

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My logs are empty.

magic egret Mar 3, 2023, 12:34 AM

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It was brought to my attention that there is an issue and we're currently working on fixing it.

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Without looking at the request, from the error message shared.. it looks like you may be passing an invalid API key. It looks like you're passing a customer id on the API key?

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Can you log your API key on your end and confirm that it's pulling the correct data?

twin jetty Mar 3, 2023, 12:37 AM

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thank you that was it. I forgot customer="cus_"

magic egret Mar 3, 2023, 12:39 AM

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happy to help!

twin jetty Mar 3, 2023, 12:44 AM

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Maybe you can help me with something else. I can converting all of these customers to our system and they each have a payment method but the payment method is not showing up as a "source". Is it possible to convert these payment methods to sources?

#Moustache