#aksharj

1 messages ยท Page 1 of 1 (latest)

molten yewBOT
fierce trail
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Hey, just so I am clear, you do want one last invoice on March 15th but only for March 15th-31st?

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Ah yes, sorry had to read that again.

ornate isle
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hi @fierce trail , thats correct

fierce trail
ornate isle
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i want to charge but only for 15 dats and no further invoice

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thank you so much

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this is very helpful

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can i do this using the dashboard?

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sorry i see the option now

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just to confirm, when i set the cancel date to 31st march

fierce trail
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Nice! Was about to screenshot it for you

ornate isle
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we will still charge the user for 15 days, correct?

fierce trail
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Correct, we should prorate the last invoice and only charge them for those 15 days

ornate isle
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and the amount would be for 15 days and not the full amount

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so our monthly subscription is 52 $

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we will then charge the user approximately 26$

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correct?

fierce trail
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Correct, you should even be able to see this in the "Upcoming Invoice" section of the subscription's page. Here is what it looks like on one of my test subscriptions

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Full monthly price is $12.97 but I'm only charging for a week so it is prorated

ornate isle
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this is awesome, many thanks @fierce trail, you are great!

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just one more question

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i have cancelled a users subscription incorrectly, if i click "Don't cancel" will this undo my action

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i would like to resume this users subscrioption and instead of period end, want to end it on custom date

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sorry dont bother, i figured it out ๐Ÿ˜„

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many thanks again!