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ionic capeBOT Mar 2, 2023, 2:25 PM

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mighty egret Mar 2, 2023, 2:28 PM

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Hi there

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I think the options for chat vs. phone vs. email depends on a variety of factors

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I don't know the specifics on that

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You are best off emailing if that is the only option

harsh ore Mar 2, 2023, 2:36 PM

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This could work but I need shorter time response because I've a critical issue on our business regarding our Stripe account which apparently looks suspended but there is no detailed explanation.

mighty egret Mar 2, 2023, 2:42 PM

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Sorry, I know that's frustrating but I can't help you with that. We can only help with technical questions about the API here. You have to work with our Support team on that

harsh ore Mar 2, 2023, 2:44 PM

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Yes I understand... That's not only frustrating, to be fair it's insane to apparently suspend an account and at the same time not offering 24/7 support

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