McBrideSocial

[silk prairie]

Probably you didn't specify the correct coupon id?

[spice robin]

I don't really know how to do that

[silk prairie]

Let's start by putting your request id here req_xxx

[spice robin]

I am basically wanting to use a promo code to make the product free so that I can test a checkout and that it's properly integrated to my email platform

so that is why i'd like to create a free promo code

xUhcd6GM

that is the coupon id

[silk prairie]

So it's promo code, not coupon, right?

Have you followed this Doc? https://stripe.com/docs/payments/checkout/discounts

[spice robin]

yes

[silk prairie]

Can you find your failed request id in here? https://dashboard.stripe.com/test/logs

And paste here its id req_xxx

[spice robin]

It's not showing anything

[silk prairie]

Your request was in test mode or live mode?

[spice robin]

live

[silk prairie]

https://dashboard.stripe.com/logs

[spice robin]

ok here is the ID

req_36Jrqb6qjbkvpU

[silk prairie]

Okie. Can you have your Checkout Session Id when you can't input?

cs_live_xxx

Or simply its URL