#KAS
fiery shell
wide maple
Can you give me some detail on what specific Stripe feature you're using? Are you using a third-party or getting these reports from stripe directly?
lyric wasp
I am downloading the report from the Stripe dashboard > Reports> Financial Reports> Payout Reconciliation
And again, I confess I am learning every step along the way. I know very little of the process, but I am trying to discern the source of some of the transactions so I can help our developers know what to fix so all the transactions are auto imported rather than only certain sources.
wide maple
Gotcha
And do you have an example PaymentIntent ID with payment_metadata[reference_number] set?
lyric wasp
If you are asking for an example of the data that might appear in that column - here are some from a recent report I was analyzing: ARMS00520938
ARMS00520940
FAPP00520813
FSSG00520734
Ah - I see what you were asking - sorry.
wide maple
I'm looking for IDs like pi_123
lyric wasp
No the payment intent id is blank on the fields that have the payment metadata populated
Let me confirm that is always true by looking at the data more
It appears the payment intent ID is only populated on the items that are not auto importing
wide maple
A Charge ID (ch_123) would also work if you see those
lyric wasp
pi_3MZmEjHIU60wpvgm0PJ2rkQu
pi_3MZw5IHIU60wpvgm1ZOGswXq
pi_3MZy20HIU60wpvgm1SK3IrJz
pi_3MZzUyHIU60wpvgm10omlM4h
pi_3Ma2XlHIU60wpvgm0zh2Fd5f
Sample from the report I am looking at of Payment Intent ID
And here are charge IDs:
ch_3MZmEjHIU60wpvgm0Ngy3PBS
ch_3MZw5IHIU60wpvgm1jD6DG8W
ch_3MZy20HIU60wpvgm1bKCXHzI
ch_3MZzUyHIU60wpvgm1eppRFz7
ch_3Ma2XlHIU60wpvgm0hKEsG7M
wide maple
Are those the charge IDs of ones that do populate payment_metadata[reference_number]?
That's what we really need here to understand what's going on
lyric wasp
Sorry - that is the charge id for ones that do not populate.
Let me get some from transactions that do.
ch_3McF9LHIU60wpvgm0vsT3qVn
ch_3MbDRiHIU60wpvgm1K092alt
ch_3Ma1pmHIU60wpvgm187tR10K
These are charge IDs for a few transactions that did automatically import.
and thereby have the payment meta data populated.
wide maple
Gotcha - so what this looks like is your integration is the one setting metadata[reference_number] when it creates the Charge.
On the examples you gave that don't set it - it looks like you're using Checkout Sessions to make payment, so ifyou want the metadata reflected there you'll need to change your code to pass in payment_intent_data.metadata.reference_number so that it also gets set
lyric wasp
OK - let me connect with the developers on my end to see if they understand how to make that happen. Is there documentation I should be looking to for guidance?
Thank you for your guidance.
manic pivot
You can find the docs about that here:
How to set metadata on the payment that gets created by a checkout session
lyric wasp
Thanks you!